Operations Planner – E-Commerce

Job Information

Job Description

Job Description

As the Operations Planner you will:

Work with merchandising and marketing on sales forecasting
Collaborate with Planning peers as related to baseline metrics, targets, data and results (analysis support and insight)
Work with Operational Planning and Analytics Manager to ensure expectations and timelines met
Interact with CFC and delivery to get hard limits
Create mid to short term plan of sales, capacity and availability
Analyze and understand dynamic forecasts to maximize sales, including forecasting key assumptions
Perform complex analysis in a specific area of sales and capacity planning
Manage day to day sales and capacity planning operations
Balance delivery and CFC capacity to maximize efficiency
Monitor and react to customer demand and slot availability for customers
Interpreting the trends and variances in key reporting in support of decisions that are required to improve financial performance
Create and re-create routes, resolve violations (ex. DPV exceeds recommended weight guidelines)  and incorporate event considerations
Optimize business process and identify opportunities to reduce costs
Provide the business  relevant, reliable and timely sales and capacity planning information including Key Performance Indicators (KPI’s) and appropriate variance analysis
Support CFC / spoke planning (secondary sites)
Provide analytical support to Operational Planning Manager
Communicate closely with sales teams, operational teams and other planning teams
Prepare various ad-hoc reporting requests and analytical reports
Act as the key contact for emergency capacity planning needs from the CFC
Identify and respond to and resolve operational issues in a timely manner
Work a rotation between Monday to Sunday for morning and evening shifts
Support the preparation of data analysis, insight and recommendations, as assigned
Provide excellent level of customer service to all levels of the business

Job Requirements

Minimum of 3+ years directly related work experience
College Diploma
Previous planning experience required, including but not limited to order modeling and forecasting and re-forecasting; integrated planning experience, planning for distribution inbound/outbound; category planning;
Expert level use of Microsoft Office suite, including advanced Excel
Experience in Supply Chain


University degree,  Bachelors Commerce, Engineering Degree

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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