Customer Service Consultant

Job Information

Job Description

Customer Service Consultant– Ref #CTH-SMO or LAC-NT

The Career Foundation is currently seeking a Customer Service Consultant on behalf of one of our employer partners; a Canadian communications and media company.

  • Location: Temporarily WFH; needs to be open to working from the office once things return to normal (Kitchener, ON)
  • Hours: Call Centre Operating Hours: Monday – Sunday, 7am – 10pm; must have flexibility to work anything between these hours
  • # of openings: 15
  • Compensation: $18/hour ($1 shift premium for applies from 6pm – 10pm).


If you’re someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you’d be a great fit for our team! 

You are:  

  • Empathetic – You are someone who is able to show understanding and relate to the customer 
  • Outgoing – You are someone who is friendly and approachable  
  • Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner 
  • Genuine – You are someone who is authentic in your interaction with customers   


You get to:  

  • Connect with Canadians from coast-to-coast  
  • Dig into issues of all shapes and sizes  
  • Promote and recommend the latest products and services to customers  
  • Make customers lives easier by providing them with value add services 


You should have:  

  • A flexible schedule  
  • An ability to navigate multiple computer systems  
  • An ability to think on your feet and deliver your message in a concise manner  
  • Expert communication and listening skills
Job alerts

Receive emails for the latest jobs matching your search criteria